Delivery Information

At Fys Flowers, we aim to provide a seamless and reliable delivery experience for all our customers. We want you to receive your flowers and gifts in perfect condition, so we carefully package and ship every order with great attention.

1. Delivery Areas

We deliver to a wide range of locations. Please check our delivery options at checkout to confirm if we deliver to your area. If your location is outside our usual delivery zones, feel free to reach out to us, and we will do our best to accommodate your request.

2. Delivery Timeframe

We strive to process and ship all orders as quickly as possible. Our standard delivery times are as follows:

  • Same-Day Delivery: Available for orders placed before [Time] within select areas. Please check availability at checkout.
  • Next-Day Delivery: Orders placed after the cutoff time will be delivered the following day.
  • Standard Delivery: Typically delivered within [Number of Days] business days.

Please note that delivery times may vary depending on the location, availability of items, and order volume. We recommend ordering in advance for special occasions to ensure timely delivery.

3. Delivery Fees

Delivery fees are calculated based on your delivery location and the size of your order. You can view the delivery charges at checkout before completing your purchase. We may offer promotions or discounts on delivery fees from time to time, so keep an eye out for any special offers.

4. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the progress of your delivery. If you experience any issues or delays with your order, feel free to contact our customer support team for assistance.

5. Delivery Requirements

To ensure smooth delivery, please make sure that the delivery address provided is accurate and complete. We are not responsible for any delays or non-deliveries caused by incorrect or incomplete addresses. Additionally, someone must be available at the delivery address to accept the package.

6. Gift Deliveries

If you are sending a gift, we offer the option to include a personalized note. Simply add your message during checkout, and we will ensure it’s included with your delivery.

7. Customer Support

If you have any questions or concerns about your delivery, our customer support team is here to help. You can reach us at info@fysflowers.com, and we’ll respond promptly to assist you with any issues or inquiries.

Last Updated: 27 January, 2025